Support

Need help or found a bug? Email [email protected] and include your phone model, iOS or Android version and what happened. We read every message.

Common questions

Why is Safe to Spend not showing?

Finish setting your monthly spending goal. You can change it later in the Plan tab. Add bills there too so they are set aside before your daily number is worked out.

I changed my payday. What happens?

Your cycle moves to the new payday. Existing entries stay as they are and are counted by their date.

I deleted something by mistake.

Tap Undo straight after deleting an entry. If the moment has passed, email us and we can restore it.

I lost my phone or got a new one.

Sign in on the new phone and your budget is there. From the menu, open Active sessions to sign the old phone out.

My Face ID or fingerprint stopped working.

Use your device passcode when asked, or choose Log out on the lock screen and sign in with your password.

How do I reset my password or delete my account?

Use "Forgot password" on the sign-in screen. To delete your account, choose Settings > Delete account in the app. The account is switched off straight away. After 30 days all of your data is deleted from our live system, and you can register again with the same email. Our privacy policy explains what is kept in our private archive and how to have it erased.

Is my data backed up?

Yes. Your budget is saved to your account on our server, so you do not need to back anything up yourself.